1. THE CONTRACT
The Contract for a short-term holiday rental will be between the “Owners” Fields and Hill sole trader; (, “us, “our” or “we”) and the person making the booking and all members of the holiday party (referred to as “you”, “your”, “guests”) under the following booking conditions. English law will govern the Contract. The Contract must be complied and will be subject to these booking conditions. The person identified on the booking form (referred to as the “Responsible Person”) agrees to take full responsibility for ensuring that all “guests” in party adhere to all the Terms and Conditions.
The “Responsible Person” must personally stay at the accommodation throughout the holiday and be at least 18 years of age at the time of booking. The names, addresses and ages of all the “guests” must be provided to “Owners” on request.
When “you” submit a booking, “you” will receive a booking summary by email to the email address “you” provide in the booking form or via the post to the address stated on the booking form. This does not form a contract between “you” and the “Owners”. A contract shall only arise when your booking is subsequently confirmed by post or email
2 BOOKING TERMS
In order to secure your booking “you” must provide a booking deposit of £25-00, which will be non- refundable. This will close the bookings for other potential guests. The full amount will be due at 40 days before the commencement of your occupancy of field house. If this not provided, we reserve the right to open the bookings to other potential guests. If “you” have paid in full after that date and wish to cancel we need to be informed as soon as possible. We will then proceed to open the booking to other potential guests. In this case we may hold on to part of or all of the payment at our discretion depending upon your circumstances and whether we can fill the resulting vacancy.
3 CANCELLATION DUE TO CIRCUMSTANCES BEYOND THE CONTROL OF THE
OWNER (FORCE MAJEURE)
If for any reason we have to cancel your booking in advance due to circumstances beyond our control e.g. fire, flood, exceptional weather conditions, epidemics, destruction/damage to the property (“force majeure“), government legislative requirements, “you” will be refunded the full amount of the booking. If we have to terminate your holiday early for above reasons, accommodation costs based on the time remaining of the booking will be refunded. This will be the full extent of the liability of the “Owners”. No additional compensation, expenses or costs will be payable.
If, however, you are unable to attend the booking due to unforeseen circumstances on “your” part, such as vehicle breakdown, sudden illness etc, you would still be liable for the costs as described under our booking terms. It is recommended that you take out appropriate holiday/ travel insurance to cover these costs.
4 HOUSE RULES
The use of field House during your stay in the property will be subject to the house rules.“You” must pay particular attention to the fire and safety rules in force and we have a no smoking policy in force throughout the insides of Field House at all times.
As far as the law allows, Fields and Hill, its employees and representatives shall not be liable to “you” or your guests for loss, damage or injury to “you” or any of your guests or your/their property/vehicles (owned or hired) as a consequence of this agreement or the occupancy following thereon.
“You” must indemnify Fields and Hill against loss, damage or injury sustained to the property or any persons resulting from a breach of any of these conditions or arising from the fault of “you” or any guest in your party.
6 DAMAGES POLICY
“You” must pay up front the sum of £100.00 which would be retained to cover any damage to furniture fitments and fittings, or any excessive cleaning required to restore the property for the next guest that will arrive following your departure. Once we are satisfied that the property is in the condition it was when “you” arrived, and no expense was incurred on our part the £100.00 will be returned to “you” in full.
7 RIGHT OF ENTRY
We shall maintain right of entry to the property at all reasonable times for purposes of inspection or to carry out any necessary repairs or maintenance or any other time in the case of emergencies.
We are providing the use of the WIFI for your convenience. However its use and the downloading of content must conform to UK Law and we will not be liable for any disconnection or interruption in services, however if there are issues we will do are best to resolve them.
9. ACCURACY OF DETAILS
The brochure and website are as accurate as possible but not warranted, nor do the descriptions form any contract. Whilst we make every effort to ensure accuracy of property descriptions and images, the facilities and services may alter. We reserve the right to alter or improve any of the subjects without notice.
10. COMPLAINTS & CONCERNS
Every effort is made to ensure that “you” have an enjoyable stay. However, if “you” have any problem or cause for complaint, it is essential that “you” contact us immediately to give us the chance to resolve it. We value your custom and would love for “you” to return. We are on site and will do our best to resolve any problem.
In the event that any individual term or clause stated in these Terms and Conditions of Let is not permissible by law, the remainder of the agreement shall remain valid.